|
|
| Collaborate on helpdesk tickets in Outlook. Create tickets from e-mail or webform. Describe problems using attached files and rich text. Sort tickets. Get information from the Outlook contacts or the GAL. Open tickets are stored in Outlook and in an Access or SQL database. Closed tickets are retained only in the database but can be searched and re-created in Outlook if needed. Mail conversations can be tracked. Powerful, integrated Statistics tool facilitates business intelligence. Knowledge base. Report generator based on MS Excel allows you to build and share custom reports with co-workers as well as export reports to MS Excel. Databases are open to allow building any kind of custom reports or additions to the tables. PDA-integration. ... |
9 Downloads (Select mirror to start download of Public Folder HelpDesk for Outlook) |
 Mirror1 |
Sponsored Links:
|
|
| More Similar Software |
 |
KBase for Outlook 2
... KBase for Outlook is a knowledge base that runs completely in an Exchange Public folder.
No extra windows - knowledge base available right inside Outlook. No new client installation. An environment that users already knows. Off-line possibilities. Ease of use. Works with all versions of MS Outlook. Rich text, html and attached files can be used in knowledge articles. Drop-down combo boxes for Problem type and Problem category.Full text searching. Articles can be published to .htm files and ...
|
| |
Public ShareFolder for Outlook 1.4
... Share Microsoft Outlook PST files with all Calendar, Contacts, Tasks, Emails and Notes with Public ShareFolder for Outlook. Without needing an Exchange Server or Windows Server. Share Microsoft Outlook PST files with Public ShareFolder for Outlook". Create, edit, view or delete your co-worker's items live as you can do it with your own Personal Folders in Microsoft Outlook. A user control interface gives permissions to single folders or to the complete Outlook folder list (PST). No Exchange ...
|
| |
Public Duplicate Eraser 1.1
... Public Duplicate Eraser is a powerful addin for Microsoft Outlook, Exchange and Public ShareFolder that remove duplicate mail, contact, calendar and task items. This addin for Outlook is compatible with all versions of Microsoft Outlook and Exchange. You can save all settings, so for the next search for duplicate items, you do not need to configure the settings again. Public Duplicate Eraser search also across different folders for dupes. If you have the same email address or contact information ...
|
| |
Public Contact After Reply for Outlook v1.2
... Public Contact after Reply for Outlook (Public CAR for Outlook) is an addon for Microsoft Outlook, which create automatically Outlook contacts after reply to a received E-Mail. This function is supported in Outlook-Express but not in Outlook. In Outlook-Express you can find this function under Options as: Add addresses automatically to Contacts after reply. This is an addon for Outlook, not for Outlook-Express. ...
|
| |
QSynchronization 2.5
... Synchronization of Outlook folders - QSynchronization is a Microsoft Office Outlook 97 to 2007 add-in without or additionally to a Microsoft Exchange or OLfolders Server. QSynchronization, the synchronization program for Outlook synchronizes folders uni- or bi-directional by a simple click of a button - contacts, appointments, tasks, emails, journal entries and all other kinds of Outlook objects including user defined forms allow you to work offline with public data. It can synchronize any ...
|
|
|
|
Submit Software