VisNetic MailFlow 3.8 |
09/23/2008 |
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Category:
Internet / Email
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Description of VisNetic MailFlow
Comprehensive email response management and archiving software. Administer defined routing rules allow in coming emails to be automatically handled and routed to the appropriate agent groups for prompt attention. Administer defined agent rights determine scope of availability of features that include the ability to view messages, view complete history of each message, view history of each contact, search for any message or messages with common search parameters. Standard response libraries help companies deliver consistent messages to all customers. MailFlow also includes features that allow for alerts when unanswered emails have reached defined volumes or response time limits.
VisNetic MailFlow is powerful, affordable email management and tracking software that automatically routes email to the appropriate groups or individuals, allows for efficient email workload distribution, and includes a shared contact database with email history. It gives employees the tools necessary to answer emails quickly with knowledgeable, accurate responses, and it allows management to monitor email distribution, response times and employee performance.
Features :
Email Routing
Email Tracking
Email Knowledge Base
Contact Management
Reporting
Email Monitoring
Administrative Tools
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| Submit Rating |
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| Editor Rating = 5 |
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| Author: |
Deerfield.com |
| License: |
Demo |
| Price: |
$750 |
| File Size: |
6.8 MB |
| Downloads: |
4 |
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