Help Desk Balanced Scorecard Metrics for Excel |
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Category:
Business / Project Management
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Description of Help Desk Balanced Scorecard Metrics for Excel
Help Desk balanced scorecard allows to measure the performance of customer support service, giving an overview over its main performance categories, including Number of calls, Resolution Time, Solution Accuracy.
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| Author: |
AKS-Labs |
| License: |
Shareware |
| Price: |
$24 |
| File Size: |
1000.0 KB |
| Downloads: |
6 |
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